Seller Identifier_ GIGS UNITED, S.L. with CIF: B65567208, domiciled in C / Can Negoci, 22, province of Barcelona, ​​mail info@gigs-utd.com. From now on TRENDYHAIR.COM. Application of the general conditions of sale_ The present General Conditions establish the conditions for the realization of orders, the payment and the delivery of the products requested by the clients (hereinafter, the "CLIENT"), as well as the management of potential answers on the same. The General Conditions will always be available on the site TRENDYHAIR.COM The execution of a purchase order made by the CLIENT on the site trendyhair.com, implies for his part the knowledge and full acceptance of the general conditions of purchase. Presentation of products_ Registered users can buy on TRENDYHAIR.COM by the means and forms established on the website. The products offered for sale are described and presented as accurately as possible. The information, contents and data of any class or its promotional campaigns are reviewed before its publication; however, it is not possible to guarantee that they are absolutely free of typos, typographical errors, compositional defects or equivalent problems. Therefore, in case of errors or omissions in the presentation, TRENDYHAIR.COM declines any responsibility. The photographs that illustrate and complement the descriptive text of the products are not part of the contractual scope. All information displayed on the TRENDYHAIR.COM website is used for informational purposes only. Prices of products_ All prices are shown in euros with all taxes included. The Value Added Tax (VAT) is included in the price. Promotions and discount vouchers_ TRENDYHAIR.COM can offer its clients special promotions, only for those who are duly registered in our website, private sale actions and discount vouchers for certain products. The reductions that may be applied in the corresponding section of the purchase process. The modalities of order, payment, delivery and return are the same defined in the General Conditions of Sale. Methods of payment_ The means of payment allowed and used in TRENDYHAIR.COM are: 1. Credit or debit bank card 2. Paypal 3. Payment reimbursement upon delivery of the item Security of Payment_ To guarantee the security of payment by credit card , TRENDYHAIR.COM uses the secure payment service offered by the electronic gateway of the financial institution La Caixa. This system incorporates the SSL security standard and the confidential data of the card itself (card number, expiration date and CSV code) are sent directly in encrypted form to the bank. In no case TRENDYHAIR.COM registers the data of the bank card of the user. Identification and Registration You can access the services of TRENDYHAIR.COM and make the purchase of TRENDYHAIR.COM products, natural persons of legal age, who have completed the registration in the corresponding section. The data that must be incorporated into the registration form must be complete and true. The safeguarding of the username and password is the sole responsibility of the user. The customer who has already made a purchase on TRENDYHAIR.COM can choose a password that allows him, in his future orders, not to have to re-fill the previous forms of order fulfillment. TRENDYHAIR.COM recognizes customers who are already registered as their customers. The TRENDYHAIR.COM customer password is strictly confidential and personal. It should not be disclosed or communicated to anyone. Shipments The cost of shipping the product to the customer will be the one shown on the website during the formalization of the order. It will depend on the shipping address and will be charged to the CLIENT, keeping TRENDYHAIR.COM the right to make promotions where the shipping is free. Once the CLIENT has finalized the purchase, TRENDYHAIR.COM executes the preparation process to carry out the shipment of the merchandise through the means that TRENDYHAIR.COM makes available to the CLIENT. TRENDYHAIR.COM recommends checking at the time of receipt, that the shipment is in good condition. If the box is open or, if due to the appearance of the packaging, doubts or suspicions arise about infringements of the product, the client should not receive it. Notify TRENDYHAIR by telephone (+34 661924050) or e-mail (ecommerce@trendyhair.com) this irregularity. Form of sending and deadlines_ through the company SEUR. TRENDYHAIR.COM reserves the right to use another transport company with the same or higher level of service. Shipments are made the next business day of receipt. The transit time is 1 to 3 working days according to destination. Saturdays, Sundays and Holidays are not counted as working days. The holidays in Barcelona must be taken into account as a holiday in terms of delivery of the merchandise, because our logistics platform is centralized in that city. We apologize for the inconvenience that this problem may cause. The deadline may be altered by a fortuitous event or force majeure, and the delivery may be delayed for reasons beyond the control of TRENDYHAIR.COM Purchase guarantee: change, return and refund_ Our objective, customer satisfaction. For this reason TRENDYHAIR.COM offers you the possibility of making changes and returns of the purchased product. General and essential rules for the change or return of product_ The client has a period of 15 days to make changes or refunds. To do so, you must access "My account", registering with your username and password and in the "My orders" section, once you are in "Completed" status, click on "Completed", the summary of the chosen order will appear and in the upper right part of the summary, click on "Make a return". Fill in the necessary data to request the change or return and follow the instructions. TRENDYHAIR.COM will send an email to the customer with the instructions for the exchange or return. The direct costs of sending returns and exchanges will be charged to the customer. The product must be in perfect condition, totally new, unused and in its original packaging. TRENDYHAIR.COM reserves the right not to accept a change or return that does not comply with the described and is not in perfect condition. If the product meets the conditions and is suitable for the change, TRENDYHAIR.COM will make the requested change. If the product meets the conditions and is suitable for return, TRENDYHAIR.COM refund the amount of the same in the shortest time or provide a discount voucher with the same amount. In situations of defective product, TRENDYHAIR.COM will proceed to repair or replace it, assuming direct shipping costs. The customer must inform TRENDYHAIR.COM as soon as possible and within the period determined in these general rules of the abnormal situation of the product. In case of any doubt, comment or information to make changes or returns, the Customer Service Department is at your service by telephone at +34661924050 from Monday to Friday from 9:30 am to 2:00 pm and from 4:00 pm to 6:00 pm or by mail electronic ecommerce@trendyhair.com.